Case Study
Oakfield Leasing
Oakfield Leasing
Established in 1991, Oakfield Leasing is a leading UK-wide finance and leasing company dedicated to meeting the needs of both suppliers and business users. With over 28 years of experience, they have built a solid reputation for providing reliable and high-quality service. They understand the importance of customer satisfaction, and strive to ensure that both their suppliers and customers receive the support and solutions they need.
Key Objectives
Onhold Studio collaborated with Oakfield Leasing, a prominent UK finance and leasing company, to improve their online presence and customer experience. The key objective was to revamp their website, addressing issues with the outdated application process that required customers to download, print, and email a PDF form, leading to frustration. Whilst dealing with this issue we were also commissioned to create an engaging animated video to showcase how Oakfield Leasing's services benefit suppliers and business users.
Our Solution
Onhold Studio tackled Oakfield Leasing's challenges by swiftly redesigning their website and updating the company branding from an outdated green colour scheme to a sleek and professional monochrome palette. The new site was crafted to have a polished appearance, effectively showcasing their services alongside dynamic video content produced by our video editing team. We also developed an online application form that eliminated the cumbersome paper-based process, allowing customers to submit their applications instantly.
Results
The redesign of Oakfield Leasing's website significantly enhanced their online presence, effectively showcasing their services and including engaging video content. The introduction of an online application form eliminated the cumbersome paper-based process, allowing customers to submit applications instantly. This streamlined approach simplified the application experience and reinforced Oakfield Leasing's reputation as a professional, customer-focused company, leading to increased customer satisfaction and engagement.
Elevate Your Customer Experience
Ready to elevate your customer experience? From captivating on hold messages to dynamic audio for videos, podcasts and more, we create sound that engages, informs and enhances your brand. Contact us today to make every moment with your audience count.
