Case Study
Macadamia Hair Spa
About Macadamia Hair Spa
Macadamia Hair Spa is a beauty salon located in Widnes, just off the M62. Known for its top-tier hair and beauty treatments, the salon offers a warm and welcoming atmosphere where clients receive personalised care and attention. With a team of skilled professionals dedicated to delivering high-quality services, Macadamia Hair Spa has earned a reputation as a go-to destination providing relaxation, rejuvenation, and style for the residents of Widnes and surrounding areas.
Key Objectives
Macadamia Hair Spa approached us with the need for a fresh, modern digital presence. They wanted a brand new website that would reflect their professional and welcoming approach and showcase their range of services. Additionally, they required a promotional video to highlight the salon, its products, and the team working with clients to create an authentic view of the businesses day-to-day. Another important request was an informational message updated monthly for their phone lines designed to keep clients informed of the latest news, offers, and updates.
Our Solution
We began by designing a sleek, responsive website that effectively showcased the salon’s offerings and emphasised its relaxing atmosphere. The site featured professionally styled menus listing their service and details about the team to give potential clients a clear sense of what to expect. We also produced a promotional video, capturing the salon’s day-to-day services, highlighting how the stylists work with clients and what products are available from Macadamia's own brand. To further enhance the client experience, we provided monthly audio messages for their phone line, keeping callers informed of the latest promotions, seasonal offers, and updates.
Results
The new website immediately helped Macadamia Hair Spa establish a more polished and professional online presence. The promotional video provided a visual insight into the salon’s offerings, generating interest and engagement across their digital platforms. The monthly audio messages not only kept customers informed but also encouraged repeat visits by promoting current offers, resulting in increased bookings and client retention. Overall, the project enhanced the salon’s visibility and connection with its audience.
Elevate Your Customer Experience
Ready to elevate your customer experience? From captivating on hold messages to dynamic audio for videos, podcasts and more, we create sound that engages, informs and enhances your brand. Contact us today to make every moment with your audience count.
