Case Study
Austin Purdeys Tree Care
About Austin Purdeys Tree Care
Austin Purdeys Tree Care was established in 2015 by George Lucas, who previously managed a successful Arboricultural company in the Midlands for a decade. After studying Countryside Management at Sparsholt College in Hampshire, he developed a passion for ecology and tree management.
Specialising in Arboriculture at Moreton Morrell in Warwickshire, George gained valuable insights into urban tree care. In 2009, he was recognised to host National Apprenticeships, guiding many students towards successful careers.
Key Objectives
The primary aim of Austin Purdeys Tree Care is to promote environmental stewardship by protecting trees and ensuring their work is beneficial to both clients and the ecosystem. To enhance their customer service experience, they sought a professional and knowledgeable voiceover for their on-hold messages that could effectively communicate their ethos.
Our Solution
Onhold Studio developed a captivating welcome message and out-of-hours notification for Austin Purdeys Tree Care. Understanding the importance of conveying their commitment to environmental care, we meticulously crafted a telephone script inspired by the distinctive style of Sir David Attenborough.
This involved simplifying complex terminology to ensure the message was accessible and engaging. To complement the voiceover, we incorporated dramatic, composed music reminiscent of Attenborough's acclaimed series, such as Blue Planet. After a thorough editing process, the final production was submitted for the client's approval.
Results
The project concluded successfully, with Austin Purdeys Tree Care expressing satisfaction with the quality and effectiveness of the voiceover. The resulting audio content not only captured the essence of the company's mission but also resonated with listeners, reinforcing their commitment to environmental care and tree protection.
Elevate Your Customer Experience
Ready to elevate your customer experience? From captivating on hold messages to dynamic audio for videos, podcasts and more, we create sound that engages, informs and enhances your brand. Contact us today to make every moment with your audience count.
