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It might be difficult at times not to recycle your content, new ideas aren’t always easy to come up with. Clients don’t want to read the same few posts about how they desperately need your service. So why not paint a more colourful picture and show them you’re actively engaged in a wide array of public interests. Something as widely…
You may think that a website in 2022 is a little outdated after all you are visible across so many social media platforms (and they’re free) not to mention messaging apps and online marketplaces but there are still many reasons to have one. Of course, a website shouldn’t be something you have just for the sake of it, what you…
When we first heard that Warburtons (not spon), were holding a National Crumpet Week, the Onhold Studio team, who are all serious self-confessed foodies decided we would get in on the crumpet action.
Onhold Studio held its annual Coffee Morning on the 19th of October in aid of raising money for Macmillan Cancer Support. It was great to see so many cakes and sweet treats on offer!
I don’t know any business that isn’t looking to grow revenue, increase traffic or reach more decision-makers, and video is a great way to do this. In 2020, there were over three billion internet users watching, streaming, or downloading video at least once a month [The Social Shepherd]. Millennials were watching between 10 and 20 hours of video a week!…
We all want to increase our revenue, but have you ever thought that your on-hold messages could be the perfect place for your marketing? here are 5 tips on how to maximise the messages: 1. Messages with meaning Good messaging is key when it comes to on-hold messages, always include the basics, in case somebody calls out of hours, and…
If you have an outdated business phone message, you should consider updating your messaging to ensure it's relevant. By keeping your messages fresh you can keep customers engaged and interested for longer, this can allow you to stay ahead of your competition as you display a desire to be on the cutting edge in your industry.
Love them or hate them, IVR’s are a necessity in many industries, so if you need one, you should have the best IVR possible. In an age when people have information at their fingertips, waiting on-hold can be frustrating. Opportunities to differentiate yourself from your competitor should be embraced and excellent customer service is one area you can really stand…
